ShiftHarmony

Legal

Privacy Policy

Our commitment to transparency, privacy, and security.

Last updated: March 21, 2026

Shift Harmony AI, Inc. ("Company", "we", "our", or "us") understands that privacy is important to our users. This Privacy Policy describes our practices regarding the collection, use, sharing, and protection of your personal information for the website located at https://shiftharmony.ai/ (the "Website"), and our related platform and services, including schedule generation, rule configuration, preference collection, administrative tools, analytics, and support (collectively, the "Services"). This Privacy Policy also tells you about the rights and choices you have with respect to your personal information, how you can assert those rights, and how you can contact us to get answers to your questions.

With respect to the personal information that our clients and their vendors collect from you outside of our Services and provide to us via use of the Services ("Service Data"), where permitted by law, we process such information only as a "service provider" or "data processor" on behalf of our clients, who act as the "business" or "data controller." Our clients—namely, health care organizations that utilize the Services and our AI-powered workforce scheduling platform—are the parties that control the use of the Service Data and determine the purposes for which we process such information. While this Privacy Policy describes how we process Service Data on behalf of our clients, our clients are responsible for their own practices in collecting, using, and disclosing information they collect from you.

For more information about how users with disabilities can access this Privacy Policy in an alternative format, please contact info@shiftharmonyai.com.

BY USING OR ACCESSING THE SERVICES, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH OUR POLICIES OR PRACTICES, YOU SHOULD NOT USE OR ACCESS THE SERVICES OR PROVIDE US WITH ANY PERSONAL INFORMATION.

As of the date this Privacy Policy was last updated, the Company is not subject to comprehensive consumer privacy laws in the United States, such as the California Consumer Privacy Act (CCPA).

Table of Contents

  1. Personal Information We Collect from You
  2. How We Collect Your Personal Information
  3. How We Use Your Personal Information
  4. How We Disclose or Share Your Personal Information
  5. Links to Other Sites and Social Media Services
  6. Interest-based Advertising
  7. How We Protect Your Personal Information
  8. Nevada Privacy Rights
  9. California Privacy Rights
  10. Cross-Border Data Transfers
  11. Changes to This Policy

1. Personal Information We Collect from You

This Privacy Policy applies to the personal information that we obtain in various contexts. We use the terms "personal information" or "personal data" to refer to information that reasonably identifies, relates to, describes, or can be associated with you. Data that has been deidentified or that otherwise cannot reasonably be related back to a specific person is not considered personal information.

The following are the categories and types of personal information that we or our third-party partners may collect from or about you, depending on how you interact with the Services:

  • Identifiers and contact information, such as your name, email address, mailing address, phone number, and account name.
  • Professional or employment-related information, such as your medical license number, employer, employment history, or resumes and CVs.
  • Device and online identifiers and related information, including internet protocol (IP) address, mobile ad identifiers, data collected from cookies, beacons, and pixel tags, and similar unique identifiers.
  • Internet or other electronic network activity information, including browsing history, search history, and information regarding your interaction with an internet website, application, mobile app, or advertisement.
  • Any other personal information that you voluntarily provide us.

2. How We Collect Your Personal Information

Personal Information You Provide

We collect personal information that you provide to us directly. This may include, but is not limited to:

  • Information you provide when you contact us via email, phone, or online messaging;
  • Information you provide when you register to use our Services or create an account;
  • Information or content that you submit to the Services;
  • Your responses to surveys or questionnaires;
  • Details relating to transactions you carry out through our Services, including payment or financial information;
  • Any other information that you provide us on or through the Services.

Personal Information We Collect Automatically

When you visit our Services or open or click on emails we send you, we or third parties we work with may automatically collect certain information using technologies such as cookies and other tracking technologies.

Cookies and Similar Technology: "Cookies" are pieces of information that may be placed on your computer by a website for the purpose of collecting data to facilitate and enhance your communication and interaction with that website. We may store some information on your device or device hard drive as a cookie or similar type of file to collect data related to usage of the Services.

Tracking Pixels: We use tracking pixels to collect information from users of our Services. A tracking pixel is a transparent graphic image that is placed on a webpage of our Services and allows us to collect information regarding your use of that webpage.

Clickstream Data: As you use the Internet, a trail of electronic information is left at each website you visit. We may collect and use clickstream data to anonymously determine how much time visitors spend on each page of our Website, how visitors navigate throughout the Services, and how we may tailor our web pages to better meet the needs of visitors.

Analytics: We may work with third-party vendors who use the technologies described in this section to conduct website analytics to help us track and understand how visitors use our Services. One such provider is Google Analytics. You may obtain opt-out options for Google Analytics by visiting https://tools.google.com/dlpage/gaoptout/.

Service Data: We may obtain Service Data from our clients (e.g., health care organizations) and their vendors, which we process on behalf of our clients in accordance with our contracts with them.

3. How We Use Your Personal Information

We collect and use personal information for the following purposes:

  • To communicate with you: Contacting you about our Services; responding to your inquiries and providing customer support; adding you to our mailing lists and sending you emails from time to time.
  • To provide our services: Operating the Services, including generating optimized work schedules and facilitating regulatory and labor compliance; creating, maintaining, and managing your account or subscription; delivering content and product offerings relevant to your interests; completing transactions and processing payments.
  • For marketing and promotional purposes: Marketing Company services or services of our affiliates and business partners; providing you advertising for products and services that may be of interest to you.
  • For analytics and personalization: Identifying trends and making inferences about your interactions with us; conducting research and analytics to improve our services; understanding how you interact with our Services.
  • For security and fraud prevention: Helping maintain the safety, security, and integrity of our Services, databases and other technology assets, and business; detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity.
  • To comply with legal obligations: Establishing or exercising our rights, defending against legal claims; responding to law enforcement requests and as required by applicable law; acting in connection with a sale, merger, or change of control of the Company.
  • For any additional purposes that you specifically consent to.

4. How We Disclose or Share Your Information

In addition to using your personal information ourselves, we may disclose your personal information to other affiliates and entities in the following instances:

  • Service Providers: We may share your personal information with third-party service providers who may use your information to provide us with services including website hosting, data analytics, infrastructure provision, IT services, email delivery, payment processing, auditing, and anti-fraud monitoring. These service providers are only permitted to use the information in connection with performing services for us.
  • Business and Advertising Partners: We may share your personal information with third parties who partner with us to promote products and services, provide marketing and advertisements, conduct data analytics, or use the data for other commercial purposes.
  • Corporate Transactions: We may disclose your personal information in connection with a merger, acquisition, bankruptcy, or other corporate transaction.
  • Legal Requirements: We may disclose your personal information when required by law, court order, legal process, or governmental regulation, or to protect the rights, property, or safety of the Company, our users, or the public.

5. Links to Other Sites and Social Media Services

Our Services may contain links to other websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.

If you interact with us on social media or use features made available by social media platforms or networks (such as Instagram, Facebook, X, or LinkedIn) in connection with our Services, we may collect information that you share with us on social media or that such platforms share with us. Please review the privacy policies and settings of the social media platforms and networks that you use for more information about their privacy practices.

6. Interest-based Advertising

We and our advertising partners may use cookies and similar tracking technologies to collect information about your online activities over time and across different websites, apps, and devices to show you interest-based ads. You may opt out of interest-based advertising by visiting the opt-out pages of the Digital Advertising Alliance at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org.

7. How We Protect Your Personal Information

We take reasonable measures to protect the personal information we collect from you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is ever completely secure or error-free. In particular, email sent to or from the Services may not be secure, and you should therefore take special care in deciding what information you send to us via email.

We retain personal information about you for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, including to satisfy legal, accounting, or reporting requirements.

8. Nevada Privacy Rights

If you are a resident of Nevada, you have the right to opt out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at info@shiftharmonyai.com with the subject line "Nevada Do Not Sell Request" and providing us with your name and the email address associated with your account.

9. California Privacy Rights

As of the date this Privacy Policy was last updated, the Company is not subject to the California Consumer Privacy Act (CCPA) or the California Privacy Rights Act (CPRA). However, we are committed to providing transparency about our data practices and will update this policy if our obligations under California law change.

10. Cross-Border Data Transfers

Our Services are provided from the United States of America and all servers that make them available reside in the U.S.A. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our Services, you understand and consent to the transfer of your information to our facilities in the United States and to third parties, as described in this Privacy Policy, in accordance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

We encourage you to periodically review this page for the latest information on our privacy practices.

If you have any questions about this Privacy Policy, please contact us at info@shiftharmonyai.com.